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The customer's own garments

Decorating garments the customer sends in: pricing, counting them in and sending spares back.

  1. Quote it On the quote line, choose Customer supplies under Garments from. There's no blank cost and nothing to order, so only the decoration is priced, plus your handling fee each if you set one in Settings, Shop details.
  2. Count them in When they arrive, open the job and press Count them in under Customer's own garments. Enter how many came in each size as good, damaged or the wrong item, with notes and photos. They stay the customer's and never go into your stock.
  3. Something short or damaged Press Email the customer for a message listing what's short, damaged or wrong. Check it and send it: nothing goes by itself. The job's ready check waits until there are enough.
  4. On the floor The job sheet and any work order say Customer's own garments, so they're handled with care.
  5. Send the spares back When you send the job, tick Send back the customer's spare garments and the extras go in the same shipment.